Trikaraa Policies

Leadership Decision Environment – User Policy

Effective Date: [Insert Date]

1. Purpose of the Platform

TRIKARAA is an organisational intelligence and leadership decision environment designed to support leaders, managers, and organisations in thinking through decisions involving complexity, ambiguity, competing priorities, workforce realities, and organisational dynamics.

The platform is intended to:

  • Support leadership reflection and structured decision thinking
  • Surface organisational patterns, assumptions, and contextual factors
  • Enable more informed and thoughtful leadership decisions
  • Enhance organisational intelligence and decision clarity

TRIKARAA is not designed to replace human judgment, managerial accountability, legal review, professional advisory services, or organisational governance processes.

2. Acceptance of Policy

By accessing or using TRIKARAA, users acknowledge that they have read, understood, and agreed to comply with this User Policy.

Continued use of the platform constitutes acceptance of any updates or modifications made to this policy.

3. Intended Users

TRIKARAA is intended for:

  • Organisations
  • Business leaders
  • Managers
  • HR leaders
  • Executive teams
  • Coaches and facilitators authorised by the organisation
  • Approved enterprise users

Users must be at least 18 years of age or authorised under their organisation's enterprise agreement.

4. Nature of the Platform

TRIKARAA operates as a leadership decision support and organisational intelligence environment.

The platform:

  • Does not make decisions on behalf of users
  • Does not provide legal, psychiatric, medical, clinical, or financial advice
  • Does not guarantee outcomes or business results
  • Does not replace organisational policies, governance structures, or leadership accountability

All decisions taken by users or organisations remain the sole responsibility of the respective user or organisation.

5. User Responsibilities

Users agree to:

  • Use the platform responsibly and ethically
  • Provide accurate and lawful information where required
  • Avoid uploading false, misleading, unlawful, defamatory, discriminatory, or harmful content
  • Maintain confidentiality of organisational and personal information
  • Ensure that use of the platform complies with applicable employment, workplace, privacy, and organisational policies

Users must not:

  • Use the platform to harass, threaten, discriminate against, or harm individuals
  • Attempt to manipulate, reverse engineer, or disrupt the platform
  • Upload malicious code, viruses, or harmful software
  • Use the platform for unlawful surveillance or unethical employee monitoring
  • Use outputs from the platform as the sole basis for disciplinary, legal, hiring, firing, promotion, compensation, or termination decisions without independent human review

6. Human Oversight and Decision Accountability

TRIKARAA is designed to support leadership thinking and organisational clarity.

Users acknowledge that:

  • All outputs generated by the platform are intended to support reflection and decision consideration
  • Human judgment, contextual review, and organisational oversight remain essential
  • Final decisions must always involve independent evaluation and accountability by authorised individuals within the organisation

The platform must not be relied upon as the sole basis for:

  • Employment decisions
  • Performance actions
  • Legal actions
  • Workplace investigations
  • Medical or mental health decisions
  • Crisis or emergency situations

7. Sensitive Situations and Escalation Responsibility

Users acknowledge that certain workplace or organisational situations require direct human intervention, escalation, or formal reporting.

These may include but are not limited to:

  • Harassment
  • Discrimination
  • Workplace misconduct
  • Abuse
  • Threats of violence
  • Self-harm concerns
  • Ethical violations
  • Legal disputes
  • Mental health emergencies
  • Safety incidents

In such cases:

  • Users are responsible for escalating matters to the appropriate organisational authority, HR team, legal function, ethics committee, manager, or professional support service
  • TRIKARAA does not replace formal reporting channels or professional intervention

8. Data Usage and Privacy

TRIKARAA may process organisational and user-provided data to support organisational intelligence, analytics, and decision-support functionality.

Data handled by the platform may include:

  • Organisational data
  • Workforce analytics
  • Operational information
  • User-generated inputs
  • Behavioural interaction patterns
  • Decision-related reflections or prompts

TRIKARAA and Hexateal commit to:

  • Implementing commercially reasonable security safeguards
  • Protecting data confidentiality and integrity
  • Limiting unauthorised access to data
  • Following applicable privacy and data protection laws

Data will not be knowingly sold to third parties.

Users and client organisations remain responsible for ensuring lawful collection and authorised use of all data uploaded into the platform.

9. AI and Analytics Transparency

TRIKARAA may utilise AI, machine learning models, analytics systems, and organisational intelligence frameworks to generate insights, prompts, patterns, summaries, or decision-support interactions.

Users acknowledge that:

  • AI-generated outputs may not always be complete, accurate, or contextually sufficient
  • Outputs are probabilistic and interpretive in nature
  • Organisational complexity and human context may require additional independent evaluation

Users must independently validate important decisions before implementation.

10. Confidentiality

Users agree not to:

  • Upload confidential information without appropriate authorisation
  • Share access credentials with unauthorised individuals
  • Export or disclose platform outputs in violation of organisational confidentiality obligations

Organisations remain responsible for defining internal access rights and permissions.

11. Intellectual Property

All platform content, frameworks, methodologies, software, workflows, interface elements, analytics models, and associated intellectual property related to TRIKARAA and Hexateal remain the property of their respective owners unless otherwise agreed in writing.

Users may not:

  • Copy
  • Replicate
  • Redistribute
  • Reverse engineer
  • Commercially exploit

any part of the platform without prior written permission.

12. Platform Availability

While commercially reasonable efforts will be made to maintain platform availability and reliability, TRIKARAA and Hexateal do not guarantee uninterrupted or error-free access.

The platform may periodically undergo:

  • Maintenance
  • Updates
  • Security reviews
  • Feature modifications

13. Limitation of Liability

To the maximum extent permitted under applicable law:

  • TRIKARAA and Hexateal shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from platform use
  • Organisations and users remain responsible for decisions, actions, and outcomes resulting from platform usage
  • Platform outputs are intended as decision-support inputs and not guaranteed recommendations

14. Organisational Responsibility

Client organisations using TRIKARAA are responsible for:

  • Appropriate governance of platform usage
  • Ensuring lawful use of employee and organisational data
  • Maintaining ethical review and oversight
  • Defining internal policies for leadership decision usage
  • Ensuring compliance with local labour laws, privacy laws, and organisational regulations

15. Suspension or Termination

TRIKARAA and Hexateal reserve the right to suspend or terminate access where:

  • The platform is used unlawfully
  • Security risks are identified
  • Users violate this policy
  • Harmful or unethical usage is detected

16. Policy Updates

This User Policy may be updated periodically to reflect:

  • Product evolution
  • Legal requirements
  • Security changes
  • Organisational governance requirements

Continued use of the platform following updates constitutes acceptance of the revised policy.

17. Contact and Support

For questions related to this policy, platform governance, privacy, or security, users may contact:

TRIKARAA powered by Hexateal — [Insert Email] — [Insert Website] — [Insert Registered Address]

18. Governing Law

This policy shall be governed in accordance with applicable laws and jurisdictions as defined in the applicable enterprise agreement or platform contract.