Privacy Policy

1. Introduction

TRIKARAA powered by Hexateal ("TRIKARAA", "Hexateal", "we", "our", or "us") is committed to protecting the privacy, confidentiality, integrity, and responsible use of organisational and user data.

This Privacy Policy explains:

• What information we collect
• How information is used
• How data is stored and protected
• User and organisational rights
• AI and analytics-related data usage
• Responsibilities related to enterprise data governance

This policy applies to all users, organisations, administrators, and authorised individuals using the TRIKARAA platform, associated applications, organisational intelligence systems, analytics infrastructure, and related services.

2. Nature of the Platform

TRIKARAA operates as an organisational intelligence and leadership decision-support environment.

The platform may process:

• Organisational intelligence data
• Workforce analytics
• User-generated reflections and interactions
• Operational and business information
• Behavioural interaction signals
• Decision-support inputs
• Enterprise system integrations

TRIKARAA is not intended to function as:

• a medical platform
• a therapeutic or counselling service
• a psychiatric support system
• a legal advisory platform
• an automated employment decision engine

3. Information We May Collect

Depending on platform usage and enterprise configuration, we may collect the following categories of information.

3.1 User Information

• Name
• Email address
• Organisation and role details
• Login credentials and authentication information
• Device and session information
• User preferences and platform settings

3.2 Organisational Information

• Workforce analytics
• Organisational structures
• Performance-related data
• Capability and learning information
• Engagement and behavioural metrics
• Business and operational indicators
• Enterprise system integration data

3.3 User-Generated Inputs

Users may voluntarily submit:

• leadership reflections
• decision-related inputs
• contextual notes
• organisational scenarios
• planning considerations
• responses to prompts or frameworks

3.4 Technical and Usage Data

We may automatically collect:

• IP address
• browser type
• operating system
• device identifiers
• session duration
• usage patterns
• platform interaction logs
• error and diagnostic information

4. How Information Is Used

Information may be used to:

• Provide and maintain the platform
• Generate organisational intelligence insights
• Support leadership decision environments
• Improve platform functionality and user experience
• Enable analytics and reporting
• Monitor platform security and integrity
• Conduct troubleshooting and diagnostics
• Improve AI and intelligence models
• Support enterprise administration and governance
• Respond to legal or regulatory obligations

TRIKARAA does not knowingly sell personal data to third parties.

5. AI, Analytics, and Decision-Support Processing

TRIKARAA may utilise:

• Artificial Intelligence (AI)
• Machine Learning (ML)
• Organisational intelligence models
• Predictive analytics systems
• Behavioural analysis frameworks
• Pattern recognition systems

These systems may generate:

• prompts
• summaries
• insights
• patterns
• reflections
• decision-support interactions

Users acknowledge that:

• AI-generated outputs are probabilistic in nature
• Outputs may not always be complete, accurate, or contextually sufficient
• Human oversight and independent judgment remain essential

No automated output should be treated as the sole basis for employment, legal, medical, disciplinary, or organisational decisions.

6. Confidentiality and Data Protection

TRIKARAA and Hexateal implement commercially reasonable administrative, technical, and organisational safeguards designed to protect data confidentiality, integrity, and availability.

Security measures may include:

• Role-based access controls
• Authentication and authorisation controls
• Encryption mechanisms where applicable
• Infrastructure monitoring
• Secure hosting environments
• Audit logging and monitoring
• Access restriction protocols

Despite reasonable safeguards, no system can guarantee absolute security.

Users and organisations acknowledge inherent risks associated with internet-based systems and digital data processing.

7. Organisational Responsibility

Client organisations remain responsible for:

• Ensuring lawful collection and use of uploaded data
• Obtaining required employee notices or consents where applicable
• Configuring internal access permissions appropriately
• Establishing governance and oversight for platform usage
• Ensuring compliance with applicable labour, employment, and privacy laws

TRIKARAA does not independently verify whether organisations possess the legal authority to upload or process enterprise data.

8. Data Sharing and Disclosure

Information may be shared only:

• With authorised organisational users
• With approved service providers supporting platform operations
• Where legally required
• To protect platform security, rights, or safety
• During mergers, acquisitions, or restructuring events subject to confidentiality obligations

We do not knowingly sell personal information to advertisers or unrelated third parties.

9. Data Retention

Data may be retained:

• For the duration of the enterprise relationship
• As required for operational, security, legal, or compliance purposes
• According to enterprise agreements or applicable laws

Retention periods may vary depending on:

• organisational configurations
• legal obligations
• contractual requirements
• platform governance policies

10. User Rights

Subject to applicable laws and enterprise agreements, users may have rights to:

• Access their information
• Correct inaccurate data
• Request deletion of personal data
• Restrict certain processing activities
• Withdraw consent where legally applicable
• Request information regarding data usage

Certain requests may be subject to organisational approval, legal limitations, security requirements, or enterprise governance obligations.

11. Cross-Border Data Processing

Depending on hosting infrastructure and enterprise configuration, data may be processed or stored in jurisdictions outside the user's local region.

TRIKARAA and Hexateal will take commercially reasonable measures to ensure appropriate safeguards for international data transfers where applicable.

12. Third-Party Integrations

The platform may integrate with third-party enterprise systems, applications, or tools.

TRIKARAA is not responsible for:

• third-party privacy practices
• external system security
• data handling practices outside the TRIKARAA environment

Users and organisations should review the policies of integrated third-party services separately.

13. Cookies and Usage Technologies

TRIKARAA may utilise cookies, session technologies, analytics tools, and similar mechanisms to:

• maintain platform functionality
• improve user experience
• support authentication
• monitor platform performance
• analyse usage behaviour

Users may manage browser-level cookie preferences where applicable.

14. Children and Minors

TRIKARAA is not intended for use by individuals under the age of 18.

We do not knowingly collect personal information from minors.

15. Policy Updates

This Privacy Policy may be updated periodically to reflect:

• platform evolution
• legal or regulatory changes
• security updates
• governance improvements

Continued use of the platform following updates constitutes acceptance of the revised policy.

16. Contact Information

For questions regarding this Privacy Policy, privacy rights, or data governance matters, please contact:

TRIKARAA powered by Hexateal — [Insert Email] — [Insert Website] — [Insert Registered Address]

17. Governing Law

This Privacy Policy shall be governed in accordance with applicable laws and jurisdictions as defined in the relevant enterprise agreement or applicable contractual framework.